Walgreens in Crestview, FL Open now

Reviews about Walgreens

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  August 29, 2020, by Justin Campbell
  I stopped by to drop my prescription off like usual. Pulled up at the window and it took about 5 minutes for the lady to acknowledge me. She asked if it was a drop off or pick up and I replied drop off. She looked upset and very rudely said she could not process it. I asked what the problem was and she said it needed to be signed by my Dr. I told her this has been the same way every time I have been coming here and no one has every told me this. She made a big deal about it and got her supervisor. He held my prescription up and showed it to me and slowly repeated what the lady had said... AGAIN, RUDE! He called my Dr incompetent and said he should have done a better job... I asked him if this was such an important policy then why have I been able to fill my prescriptions there every other time before now? He blamed the other staff members and said he would have to write them up for violating state laws... I asked him what were my options and if he could just call my Dr and verify legitimacy. He said NO! Are you kidding me! What is more foolproof? Handwritten ink on a piece of paper? OR An interactive conversation with all legal information needed for 100% verification VIA MY DR!!! Absolutely amazed that these people are operating such an important business. I wonder if the owners or investors know of the incompetence at there soon to be failing establishment if they don't straighten up. Losing customers is the opposite of what they should be doing................................